Privacy Policy

Sideshore is committed to protecting and respecting your privacy and ensuring best practice compliance with the EU General Data Protection Regulation and the Data Protection Act 2018.

This privacy policy (policy) sets out the basis on which any personal information we collect from you, or that you provide to us, when you are using www.sideshore.co.uk (our site), linked third party websites, our social media channels or otherwise contacting us (for example, by email or telephone), will be processed.

It is important that you read our policy. Any changes we may make to our policy in the future will be posted on this page, so you will always know what personal information we collect about you, the purposes we might use it for and to whom we might disclose it. This version of our policy was published in November 2020 and applies to the collection and use of personal data by Sideshore from November 2020. The entity responsible for the collection and use of such personal information is Grenadier Exmouth Limited , a company registered in England and Wales under company number 09627200 whose registered office and main trading address is at Oxygen House, Grenadier Road, Exeter Business Park, Exeter, Devon EX1 3LH. We are registered as a data controller at the Information Commissioner’s Office (ICO) with registration number ZA286933.

In this policy, the term ‘personal information’ means personal data as defined in the Data Protection Act 2018.

Personal information you give to us or that we collect about you

We may collect the following personal information about you:

Personal information you give us: the personal information you give us may include your name, address, e-mail address, social media handles and phone number and other information regarding your personal circumstances.

Personal information we collect about you: with regard to each of your visits to our site, we may automatically collect the following personal information: o Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
o Information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from our site.
o Cookies (please see below)

Personal information we receive from other sources: we may receive personal information about you if you use any of the other websites operated, or other services provided, by any companies within our group and any associated companies which have common ownership. We may also receive personal data about you from:
o the occupiers of units at Sideshore; and
o publicly available sources.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. You can choose to accept or decline cookies when you first visit our site. If you accept, the file is added and the cookie helps analyse web traffic or lets you know when you visit our site.

We use traffic log cookies to identify which pages are being used on our site. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the personal information you choose to share with us.

For further information about cookies and how to delete or control cookies stored on your computer, visit www.aboutcookies.org or www.allaboutcookies.org.

Uses made of your personal information

We may use your personal information in the following ways:

• to deal with any enquiries that you submit to us and provide you with information that you may request from us;

• to provide you with other information that is similar to that which you have already enquired about or that we feel may interest you;

• to register your interest in receiving updates regarding Sideshore, such as events run by us or occupiers of the units at Sideshore;

• to monitor, improve and administer our site and ensure that content from our site is presented in the most effective manner for you and for your computer; and
• for internal record keeping.


We may combine personal information we receive from other sources with the personal information you give us or that we collect about you. We may use personal information about you that we receive from other sources and/or combined personal information for the purposes set out above.

Controlling and storing your personal information

We will not sell your personal information to third parties.

We may share your personal data for the purposes set out above under ‘Uses made of your personal information’ with:

• any companies within our group and any associated companies which have common ownership;

• the occupiers of the units at Sideshore;

• third parties who provide any services that we choose to outsource, for example email delivery; and

• analytics and search engine providers that assist us in the improvement and optimisation of our websites.

Save where otherwise provided for in this policy, we will not use your personal information for marketing purposes without your explicit consent. We will inform you (before collecting your personal information) if we intend to use, or disclose to any third party, your personal information for such purposes. Where you have provided your consent to receive marketing information from us or any third party, you will be given the opportunity to opt out of receiving any future marketing information by checking certain boxes on the forms we use to collect your personal information or unsubscribing from marketing emails via the hyperlink provided in such emails. You may also opt out of receiving any future marketing information at any other time by contacting us via info@sideshore.co.uk.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes.

We may also share your personal information with other third parties:
• if we are under a duty to disclose or share your personal information with any regulatory or law enforcement authorities and are required to do so;

• in order to exercise or defend our legal rights or in connection with any legal proceedings or anticipated legal proceedings; and

• in order to comply with any other legal obligation or enforce or apply our Terms of Use.

The majority of the personal information we collect will be stored and processed in the UK. We will only transfer your personal information outside of the European Economic Area where it is necessary for us to do so. By submitting your personal information, you agree to this transfer, storing or processing (if it occurs). We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Our site may include links to third party websites (including social media platforms), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal information about you. We do not control these third party websites, plug-ins or applications and are not responsible, and do not accept any liability, for their compliance with data protection legislation.

When you leave our site, we encourage you to read the privacy policies of every website you visit or plug-in or application you download, in particular before submitting any personal information to those websites, plug-ins or applications.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we collect online.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our site; any transmission is at your own risk

Your rights

In certain circumstances, you have legal rights under data protection legislation in relation to your personal information which are known as data subject rights. Those rights are:

1. The right to be informed of processing.
2. The right to access personal data by making a subject access request.
3. The right to rectification where personal data is inaccurate or incomplete.
4. The right to erasure, sometimes called ‘the right to be forgotten’.
5. The right to the restrict processing.
6. The right to data portability.
7. The right to object to processing.
8. The right not to be subject to a decision based solely on automatic processing.

Where you seek to exercise any of your data subject rights, we may need to request specific information from you to help us confirm your identity and establish your right to exercise such rights. This is a security measure to ensure that your personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to exercise your data subject rights to speed up our response. Your legal rights do not apply in all instances. We will inform you if, in the context of your request, we do not consider that your legal rights apply.

If you wish to exercise any of your data subject rights set out above, please contact us by sending an email to info@sideshore.co.uk

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You have the right to make a complaint at any time to the ICO regarding our collection and use of your personal information. However, we would appreciate being given the chance to help you with your concerns before you approach the ICO, so please contact us in the first instance.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Contact us

If you have any questions or would like more information about our collection and use of personal information, you can contact us by sending an email to info@sideshore.co.uk.

Thank you for visiting our site.